ABOUT US
About Us
Welcome to Travenso, a premium travel brand by Travenso Travels LLP, one of the most established names in travel management with 23+ years of global experience. We are a team of experts formulating handcrafted travel plans for individuals, families, corporates, and colleges across the globe as well as in India.
At Traveson, we blend decades of trip planning experience with the healthiest doses of quality and service to provide safe, creative travel experiences that don't break the bank. We ensure that each trip is easy, safe, and unforgettable, whether it’s for vacation, business, or education.
Our specialized travel services include:
- International & Domestic Tour Packages
- Visa Assistance.
- Corporate Travel & MICE Management.
- Student and Educational Travel Solutions.
- International Travel Insurance.
- Foreign Exchange Services.
- Luxury Transport Solutions (Inbound & Outbound)
Travenso is a leading travel brand in India and around the world that is dedicated to redefining modern travel with dependable service, transparency, and the highest standards of quality. Each journey is meticulously detailed, providing a perfect blend of luxury and ease. With Shocse by your side, your travel starts with surety and finishes in memories you cannot forget; that is, we not just plan trips but craft experiences for a lifetime.
Where We’re Headed
Empowering global travel through innovation, personalization, and trust—driven by a bold mission and vision.
Our Team
Gaurav Saxena
Chief Business Officer
Gaurav leads growth and partnerships at Travenso Travel, bringing a rare blend of strategic vision and on-the-ground execution to every engagement. He has worked across diverse markets in Africa, the Middle East, and Asia, helping clients—from families to fast-moving enterprises—travel smarter, safer, and more cost-effectively. At Travenso, Gaurav focuses on three pillars: building trusted partner ecosystems, engineering friction-free operations, and embedding technology that turns data into clear decisions.
His background spans enterprise travel programs, leisure product design, and visa facilitation at scale. Gaurav is hands-on with supplier negotiations and service-level governance, ensuring that airlines, hotels, DMCs, and ground teams deliver consistently—from the first quote to post-trip support. He champions transparent pricing and clear communication, believing that reliability is the first step toward long-term relationships.
A strong advocate for tech-enabled service, Gaurav drives the rollout of CRM, analytics, traveler safety tools, and automated workflows that elevate response times and accuracy across teams. He mentors colleagues to think end-to-end—joining strategy with meticulous execution—so that every itinerary reflects Travenso’s promise of professionalism and personal care.
Beyond operations, Gaurav invests in brand and customer experience: simplifying complex journeys, designing visa and compliance workflows that reduce uncertainty, and crafting programs tailored to corporate policies or family priorities. His leadership style is calm, collaborative, and outcomes-oriented—measured not just by bookings, but by trust earned and memories made.
Focus areas: Strategic partnerships • Corporate travel programs • Leisure & MICE design • Visa & compliance solutions • Service delivery & SLAs • CRM & analytics adoption • Team mentoring & process design
Personal motto: Plan with clarity. Execute with care. Deliver with integrity.
Pankaj leads day-to-day execution at Travenso Travel, turning strategy into smooth, reliable service across every booking and itinerary. He builds sturdy operating systems—clear SOPs, well-trained teams, and dependable vendor networks—so that airlines, hotels, DMCs, transport partners, and ground handlers deliver exactly what’s promised, on time, every time. Pankaj’s north star is consistency: predictable SLAs, proactive communication, and tight quality control from first quote to post-trip support.
With a calm, detail-first approach, he orchestrates the moving parts that make travel feel effortless. He standardizes processes for ticketing, reservations, visa coordination, and on-ground logistics; negotiates with suppliers for value and reliability; and keeps a close eye on exceptions—last-minute changes, special needs, and mission-critical trips—so risks are mitigated before they become issues. Pankaj believes that great operations are invisible to the traveler: the less you notice, the better they are.
A champion of tech-enabled delivery, he deploys CRM, booking tools, and workflow automation to lift speed and accuracy, while dashboards give teams real-time visibility into SLAs, escalations, and customer feedback. He invests heavily in training and checklists, making best practice the default and continuous improvement a habit.
Beyond processes and tools, Pankaj’s focus is people: coaching teams to own outcomes, aligning partners to shared standards, and creating a culture that is responsive, polite, and genuinely helpful. His aim is simple—every Travenso interaction should feel clear, courteous, and dependable.
Focus areas: Operations strategy & SOPs • Supplier & DMC management • Service delivery & SLAs • Ticketing & reservations governance • Visa & documentation workflows • Risk & exception handling • CRM & workflow automation • Team training & quality audits
Working style: Plan precisely. Communicate early. Deliver consistently.
Pankaj Bele
Chief Operating Officer
Why Choose Us
Discover what sets Travenso apart and why travelers trust us for seamless and personalized journeys.
Ready to Turn Your Travel Dreams into Reality?
From visas and flights to curated holidays and business travel, Travenso delivers seamless, personalized journeys with 24×7 support and expert care.
What Our Travelers Say
Real experiences from happy clients who’ve trusted Travenso for stress-free, personalized, and memorable journeys.